Home Care on Staten Island, from St. George to Tottenville
Family PCA/HHA pay, pediatric and OPWDD care, and certified aides, from St. George to Tottenville.
Helping Hands Attendant Services serves families across Staten Island, including St. George, Stapleton, West Brighton, New Dorp, Great Kills, Eltingville, and Tottenville. Our office is at 4107 13th Avenue in Brooklyn. The ferry and the Verrazzano-Narrows Bridge can make agency care feel far away, but Staten Island is part of our regular service area.
People often call after a discharge from Staten Island University Hospital or Richmond University Medical Center. Coming home to a house with stairs and a longer ride to follow-up appointments takes planning.
Call (718) 435-8191 or email info@helpinghandsatt.com. You do not need to come into the Brooklyn office to begin. We offer a free in-home assessment on Staten Island and can arrange hourly, live-in, or 24/7 care, including weekends and holidays.
Why a paid family caregiver often fits Staten Island
Because travel from other boroughs takes time, many Staten Island families already rely on a sister, grandchild, neighbor, or in-law who lives nearby. After CDPAP ended and those cases were moved to PPL, some households have wanted the caregiver to work for a local agency that provides training and backup. That is the purpose of our Family PCA/HHA Program.
The chosen relative or friend completes free PCA/HHA training, is hired by Helping Hands, and is paid $22.40 an hour, including union benefits, to care for a loved one who has New York Medicaid. Care usually begins in a few days to about a month. A spouse, parent, child, son-in-law, or daughter-in-law cannot be the paid aide, but many other relatives and trusted neighbors can. If you are leaving CDPAP or another agency, call intake and we will explain how to move the case. See also Who Can Be a Paid Caregiver for a Relative in New York?.
Pediatric and OPWDD care on Staten Island
Staten Island parents of children with developmental disabilities or medical needs can use our pediatric home care program. We work with children who have autism, Down syndrome, cerebral palsy, developmental delays, and chronic medical needs. Aides help with daily routines, school, and outings, and they give parents respite. We coordinate with pediatricians, therapists, and schools so the plan at home matches class and therapy.
A child with Medicaid can often start hours through their Medicaid health plan, even before OPWDD finishes its review. We help families apply to OPWDD, collect records, and work with a Care Coordination Organization. After a child is found eligible, OPWDD can also fund speech, physical, and occupational therapy, respite, and other supports. Parents cannot be the paid aide. A relative who is not a parent can complete free HHA training and care for the child through Helping Hands. For autism-specific options, see home care for children with autism in NYC.
Home health aides on Staten Island
If you need a Helping Hands caregiver instead of a relative, our home health aide services include personal care, meals, medication reminders, mobility, and escorts to appointments. We match by language, personality, and schedule, including English, Spanish, Haitian Creole, French, Russian, Cantonese, and Mandarin.
We work with Medicaid, MLTC plans, long-term care insurance, and private pay. Medicare does not cover this kind of ongoing home care. If you want care to begin before Medicaid is approved, or you need a specific schedule in a house rather than an apartment, the Private Client Program can start right after a nurse assessment, and you can interview the caregiver first. Ask us about NHTD and TBI waiver services if nursing-facility-level support at home is the goal.
How to get started on Staten Island
- Call (718) 435-8191 or use our contact form. We check coverage and talk through the neighborhood, the home, and who should provide the care.
- A nurse visits your Staten Island home to assess needs.
- Hours are approved, or you sign a private-pay agreement.
- A matched aide begins, or your relative starts after free PCA/HHA training.
You do not have to know which service you need before you call.
Frequently asked questions
Do you actually send aides to Staten Island?
Why would the Family PCA/HHA Program help on Staten Island?
Is pediatric home care available on Staten Island?
How do I reach your office from Staten Island?
Call to get started
For home care on Staten Island, call Helping Hands Attendant Services at (718) 435-8191. We will explain how to get help started at home.
