Home Care in Queens, from Astoria to Jamaica

Paid family caregivers, pediatric OPWDD hours and therapies, and home health aides, from Astoria to Jamaica.

Call (718) 435-8191 Free In-Home Assessment

Helping Hands Attendant Services provides home care throughout Queens, including Astoria, Jackson Heights, Elmhurst, Flushing, Forest Hills, Bayside, and Jamaica. Our office is in Brooklyn, at 4107 13th Avenue, and we travel to Queens homes every day. Families often call when a loved one is leaving NewYork-Presbyterian Queens, NYC Health + Hospitals/Elmhurst, Flushing Hospital Medical Center, or Mount Sinai Queens, and needs a plan for daily help once they are back home.

Call (718) 435-8191 or email info@helpinghandsatt.com to talk with intake. You are also welcome to visit the Brooklyn office during weekday hours. We offer a free in-home assessment in Queens and can schedule hourly through 24/7 help, including weekends and holidays. Our aides and coordinators work in English, Spanish, Haitian Creole, French, Russian, Cantonese, and Mandarin, and we match language whenever we can.

A paid family caregiver for a Queens relative

If you have been the one cooking, bathing, and staying overnight, you may want that care to stay in the family, with a paycheck and real training behind it. After CDPAP ended, many Queens families were moved to PPL and have found the process hard to follow. The Family PCA/HHA Program at Helping Hands is different: your chosen relative or friend completes free PCA/HHA training, is hired by our agency, and is scheduled to care for a loved one who has New York Medicaid.

Pay is $22.40 an hour, including union benefits. Training is free, and start times are usually a few days to about a month. A spouse, parent, child, son-in-law, or daughter-in-law cannot be the paid aide, but many other relatives and trusted friends can. If your Queens relative already has Medicaid home care through CDPAP or another agency, call us. We will confirm who qualifies and explain how to move care to Helping Hands. More detail lives on Who Can Be a Paid Caregiver for a Relative in New York?.

Pediatric hours, OPWDD, and therapies in Queens

Queens has many children who need structured help at home, at school pickup, and on the way to therapy. Pediatric home care from Helping Hands is designed around the child, whether the diagnosis is autism, Down syndrome, cerebral palsy, a developmental delay, or a chronic medical condition. Aides help with daily living, school routines, and outings, and they give parents time to rest or work.

If your child has Medicaid, their health plan can often approve home care after a nurse assessment. That path can start while you apply to OPWDD. We help families apply and connect with a Care Coordination Organization. After a child is found eligible, OPWDD can also fund speech, physical, and occupational therapy, respite, and other family supports. Parents cannot be paid as the aide. A grandparent, aunt, uncle, adult sibling, cousin, or family friend can complete free HHA training and care for the child through Helping Hands. See our overview of home care for children with autism in NYC.

Home health aides across Queens

When a family caregiver is not the right fit, we send a certified Helping Hands aide through our home health aide services. HHAs and PCAs help with personal care, meals, medication reminders, mobility, and escorts to appointments in Flushing, Jamaica, Elmhurst, and the rest of the borough.

We accept Medicaid, MLTC plans, long-term care insurance, and private pay. Medicare does not pay for this kind of ongoing home care. If you need to start before Medicaid is approved, the Private Client Program can begin right away after a nurse visit. Ask us about NHTD and TBI waiver services if nursing-facility-level support at home is the goal.

How Queens families get started

Call (718) 435-8191 or send a message on our contact page. We review Medicaid, a Medicaid HMO, OPWDD, or private-pay options.
A nurse assesses your loved one at home in Queens.
Hours are approved, or you sign a simple private-pay agreement.
A matched aide begins, or your relative starts after free PCA/HHA training.

You do not have to know which program you need before you reach out.

Frequently asked questions

Do you serve all of Queens, or only neighborhoods close to Brooklyn?

We serve Queens throughout the borough, from Astoria and Long Island City to Flushing, Forest Hills, and Jamaica, from our office at 4107 13th Avenue in Brooklyn.

Can we get an aide in Queens who speaks our language?

We match families with aides who speak English, Spanish, Haitian Creole, French, Russian, Cantonese, or Mandarin whenever we can.

How does pediatric or OPWDD care work for a child in Queens?

Children with Medicaid can often start home care through their health plan. We also help families apply to OPWDD, which can add therapies, respite, and other supports. A relative who is not a parent may become the paid aide after free training.

We were with CDPAP or PPL. Can we come to Helping Hands?

Call (718) 435-8191. If your loved one has Medicaid home care and the caregiver meets Family PCA/HHA Program rules, our intake team will walk you through moving care to Helping Hands.

Call to get started

For home care in Queens, call Helping Hands Attendant Services at (718) 435-8191. We will explain what is possible and how soon support can begin.