Home Care in the Bronx for Multigenerational Families

Paid family caregivers, pediatric and OPWDD support, and home health aides for families across the Bronx.

Call (718) 435-8191 Free In-Home Assessment

Helping Hands Attendant Services provides home care throughout the Bronx, including Riverdale, Kingsbridge, Fordham, Mott Haven, Parkchester, Throgs Neck, and Co-op City. We are based at 4107 13th Avenue in Brooklyn, and we serve Bronx households from that office.

Families often reach us after a stay at Montefiore Medical Center, NYC Health + Hospitals/Jacobi, NYC Health + Hospitals/Lincoln, or BronxCare, when a parent or grandparent needs help at home with walking, bathing, or meals. Others call because several generations already share an apartment or a house, and they want the person who is already doing the care to be trained and paid.

Call (718) 435-8191 or email info@helpinghandsatt.com. You can also visit the Brooklyn office during weekday hours. We offer a free in-home assessment in the Bronx. Care can be hourly, live-in, or 24/7, including weekends and holidays, once hours are approved. Coordinators and aides speak English, Spanish, Haitian Creole, French, Russian, Cantonese, and Mandarin.

Paid family caregivers in the Bronx after CDPAP

In many Bronx households, a sister, grandchild, or niece already handles mornings, medication reminders, and nights. When CDPAP ended and cases moved to PPL, a lot of those families wanted a more direct relationship with a local agency. Our Family PCA/HHA Program lets that relative or a trusted friend complete free PCA/HHA training, join the Helping Hands team, and get paid $22.40 an hour, including union benefits, as long as the person receiving help has New York Medicaid. Care can start in a few days to about a month. Grandchildren, siblings, and many other relatives or friends may qualify. The patient’s spouse, parent, child, son-in-law, or daughter-in-law cannot be the paid aide. If you want to move care from CDPAP or another agency, call us and we will review eligibility. A fuller list is on Who Can Be a Paid Caregiver for a Relative in New York?.

Pediatric home care and OPWDD in the Bronx

Parents in the Bronx who are raising a child with a developmental disability, or with complex medical needs, can use our pediatric home care services. We support children with autism, Down syndrome, cerebral palsy, developmental delays, and chronic medical needs. Pediatric aides help with daily routines, school, and outings, and they give parents and siblings a break.

Children with Medicaid can often receive home care through their Medicaid health plan after a nurse assessment. We also help families apply to OPWDD and connect with a Care Coordination Organization. Once a child is found eligible, OPWDD may also fund speech, physical, and occupational therapy, respite, and other supports. A parent cannot be the paid aide. A relative who is not a parent can take free HHA training and care for the child through Helping Hands. If autism is the main concern, read our guide to home care for children with autism in NYC.

Home health aides and personal care in the Bronx

When a family member is not available or not eligible to be the paid aide, we send a certified caregiver through our home health aide services. HHAs and PCAs help with personal care, meals, medication reminders, mobility, and escorts to appointments.

We accept Medicaid, MLTC plans, long-term care insurance, and private pay. Medicare does not cover this kind of ongoing home care. If you need help before Medicaid is approved, the Private Client Program can start right after a nurse assessment. Ask us about NHTD and TBI waiver services if nursing-facility-level support at home is the goal.

How Bronx families get started

Call (718) 435-8191 or write to us on the contact page. We check Medicaid or other coverage. You do not have to come to Brooklyn first.
A nurse visits your Bronx home to assess needs.
Hours are approved, or you sign a private-pay agreement.
We send a matched Helping Hands aide, or your relative begins after free PCA/HHA training.

If you are not sure which service is the right one, start with a phone call.

Frequently asked questions

Can my grandchild or sibling be paid to care for me in the Bronx?

Often, yes, if you have New York Medicaid. Grandchildren, siblings, and many other relatives can take free training and become the paid aide through our Family PCA/HHA Program. A spouse, parent, child, son-in-law, or daughter-in-law cannot.

Do you accept Medicaid for home care in the Bronx?

Yes. We work with Medicaid and Medicaid managed long-term care (MLTC) plans, as well as long-term care insurance and private pay.

Can you help with OPWDD for my child in the Bronx?

Yes. We help families apply to OPWDD and can often start pediatric home care through a child’s Medicaid health plan while that application is underway. We also help arrange therapies and other OPWDD supports once a child is eligible.

Do I have to visit the Brooklyn office to get started?

No. Call (718) 435-8191 and we will handle intake by phone, then send a nurse to your Bronx home. You are welcome to visit 4107 13th Avenue if you prefer to talk in person.

Call to get started

For home care in the Bronx, call Helping Hands Attendant Services at (718) 435-8191. Tell us who needs help, and we will outline the next steps.