By accessing or using our website you agree to the following Terms & Conditions. If you do not agree, please do not use this Site.
1. Use of the Website
You may use the Site only for lawful purposes and in a manner consistent with these Terms. You agree not to:
- Violate any federal, state, or local laws or regulations (including New York State laws).
- Attempt to gain unauthorized access to the Site or our systems.
- Use the Site in a way that could damage, disable, or impair the Site or interfere with others’ use.
2. Informational Purposes Only
The content on this Site—including articles, resources, and service descriptions—is provided for informational purposes only.
It is not medical advice, does not create a patient-provider relationship, and should not be relied upon as a substitute for professional medical guidance.
For medical, legal, or financial advice, consult qualified professionals.
3. Service Availability
Descriptions of our home care services may change at any time.
Availability of services depends on eligibility, location, insurance coverage, and New York State regulations.
We reserve the right to:
- Modify or discontinue any service,
- Refuse service where permitted by law.
4. HIPAA & Protected Health Information
If you submit personal or medical information through forms on the Site, you acknowledge that:
- The transmission of information over the internet may not be fully secure.
- We protect your data to the extent required under HIPAA, New York State privacy laws, and our Privacy Policy.
Do not submit confidential medical information unless specifically requested through a secure form or portal.
5. Intellectual Property
All content on the Site—including logos, text, graphics, photos, and design—is the property of the agency or its licensors and is protected by copyright and trademark laws.
You may not:
- Copy, reproduce, distribute, or modify any materials,
- Use our name, trademarks, or materials without written permission.
6. Third-Party Links
The Site may include links to third-party websites.
We are not responsible for the content, security, or privacy practices of those sites. Access them at your own risk.
7. No Guarantee or Warranty
The Site is provided “as is” and “as available.”
We make no warranties—express or implied—regarding:
- Accuracy or completeness of information,
- Uninterrupted or error-free operation of the Site,
- Security of data transmitted to or from the Site.
8. Limitation of Liability
To the fullest extent allowed by law, [Your Agency Name] is not liable for any damages arising out of:
- Your use or inability to use the Site,
- Errors or omissions in content,
- Any unauthorized access to or use of our servers or data.
This includes, but is not limited to, indirect, incidental, or consequential damages.
9. User Submissions
If you submit information through contact forms, job applications, or referral forms, you agree that:
- The information is accurate,
- You are authorized to submit it,
- We may contact you using the information provided.
10. Governing Law
These Terms & Conditions are governed by the laws of the State of New York, without regard to conflict-of-law principles.
Any disputes shall be resolved exclusively in the state or federal courts located in New York.
11. Changes to These Terms
We may update these Terms at any time.
Changes are effective immediately upon posting. Continued use of the Site means you accept the updated Terms.
12. Contact Information
If you have questions about these Terms, please contact the office.
13. Text Messaging and Electronic Communication
By providing your mobile phone number, you consent to receive text messages from Helping Hands Attendant Services related to your care, scheduling, and administrative matters.
- Standard message and data rates may apply based on your mobile carrier.
- You may opt out of text messaging at any time by replying STOP to any message or by notifying our office.
Please note that while we take precautions to protect your information, text messages may not always be fully secure. We will not include sensitive health information (such as diagnoses or treatment details) in text messages without your explicit consent.
In accordance with current SMS and mobile communication regulations, the following additional disclosures apply to all users who provide a mobile phone number or opt in to receive text messages from Helping Hands:
- SMS Data Sharing
Mobile opt in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes. - Types of SMS Communications You May Receive
If you consent to receive text messages from Helping Hands, you may receive messages related to the following: - Conversational purposes. For example: This is Helping Hands reply STOP to opt out of SMS messages.
- Message Frequency
Message frequency may vary depending on the type of communication and your interactions with us. - Message and Data Rates
Standard message and data rates may apply according to your mobile carrier’s pricing plan. Charges may vary depending on whether messages are sent domestically or internationally. - Opt-In Methods
You may opt in to receive SMS messages from us in any of the following ways: - By submitting an online form that contains a dedicated SMS opt-in checkbox (not pre-selected)
- Opt-Out Methods
You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us.
You may also contact us directly to request removal from our SMS communication list. - Help / Support
If you require assistance or experience issues with SMS communications, reply “HELP” for support or contact us through our website at:
https://helpinghandsatt.com/contact-us/ - Standard SMS Disclosures
- Message and data rates may apply.
- You may opt out at any time by texting “STOP.”
- For help, reply “HELP” or visit our Privacy Policy and Terms & Conditions pages.
- Message frequency varies by communication type.
